No, I probably didn't read your email
Email. The lifeline and bane of every designer's existence.
I'm not sure what it is exactly, but in my experience, a lot of people assume that since I "work with computers" (whatever the hell that means) I'm always available via email. As if I keep my email app open all day and somehow squeeze in design and development work in between reading and answering emails.
Nothing could be further from the truth.
There has been study after study showing that design and development work require long bouts of uninterrupted time. That's how we get awesome shit done. Having my email app open – and with an annoying notification sound – is incredibly counterproductive.
I'm willing to bet it's not just designers and developers who work this way. In fact, I know it's not just limited to my particular industry. Writers, lawyers, doctors! Can you imagine your doctor constantly checking their email while they're doing your checkup? Laughable, sure. Why should anyone be any different?
So, no, dear client/friend/person-who-needs-to-get-in-touch-with-me there's a chance that I didn't read your email the instant you hit send. It is likely sitting in my inbox waiting for that time of day that I actually open my email.
Admittedly, I have my email open more than the 2-3 times a day I aim for. Sometimes that's because I need to reference a message to get a task completed and then I go down that stupid rabbit hole. But I try, dammit. I try so hard to keep my email closed so that I can focus on getting shit done. Because you know, if I don't get stuff done, I don't get paid. And if I don't get paid, I can't pay bills and buy food and and if I can't buy food, I can't eat so I die. It's not complicated.
Anyway, what's the point of this nonsense? That email is not immediate communication. It's a way for the sender to get a message out quickly and eventually, hopefully get a reply. It's not a way to ask for an urgent response. Seriously, if it's that urgent, pick up the phone.